I'm Sophie.

I am a UX/UI designer based in Los Angeles. I create thoughtful digital experiences that are useful and creative. I am a very passionate and self driven lifelong learner. If I decide to do something, I always take action and make an effort for better results.

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Growing up, I was always curious about everything. As soon as I became an adult, I went on my journey to the Philippines, traveling to 16 countries, studying abroad in England, coming to the US as an exchange student, and more. My mom told me that I would never stay at home. And I cannot agree more! I am a very passionate person who loves to see what’s new and get to know about things that I don’t know. Living abroad is not easy, but thanks to my prior experiences, I know how to cope with new environments and deal with people from different backgrounds.

Previously, I worked as a sales and customer service representative. With this background, I know how to build relationships with customers and develop them. I truly enjoy talking with customers or new people. When I solve problems or fulfill clients’ needs, I feel thrilled and rewarded, which motivates me to work harder.

 

How did I get into UX?

What really got me into the field were my two tiny online stores; a vintage shop and a jewelry shop. I sell vintage products like tea cup sets and art works. Since most vintage products are one and only kinds, I had to think of all the different props and themes for each product when I presented them to customers. Also, I sell jewelry that I designed by myself. When I get feedback from customers, I always reflect on my clients’ thoughts to design for better products. These experiences helped me find lots of creativity in myself and allowed me to have a design thinking. As a consequence, I chose to pursue this new path into UX design where I could utilize both of my artistic skills and sales/customer service background.